At InterTech USA, we offer one of the industry's
strongest Service Level Agreement (SLA).
If our network is not performing, or you lose
connectivity for even a minute, you are entitled to receive
a credit. It's just another way InterTech USA demonstrates
its commitment to your complete satisfaction.
InterCORE Backbone Availability
network availability with redundant services
network availability with single-threaded services
less than 75 milliseconds (InterCORE backbone)
less than 200 milliseconds (Internet)
notification in 15 minutes
loss less than 1% (InterCORE backbone)
loss less than 5% (Internet)
to terms and conditions
If you would like additional information on InterTech USA services, please call us at 1-800-291-6517 or
contact us using the online request form.